FAQ
FREQUENTLY ASKED QUESTIONS
We’re open 7 days a week from 10:00AM to 3PM. We’re closed on the following holidays: Christmas Day and New Year’s Day.
Unfortunately NOT, as we are located in a natural environment, we have no access to the
electricity nor internet and are unable to process any types of electronic payments. Should
you like to pay with your Credit/Debit Card, please make a reservation on our website. At the
butterfly sanctuary we are only able to accept cash. We sincerely apologize for any
inconvenience.
Yes, there’s a free parking lot in front of the main entrance to the ranch.
Unfortunately, due to federal regulations, food or drinks are not allowed inside the sanctuary. Exceptions are: bottled water and baby food and formula. Ice chests and coolers are not allowed inside of the sanctuary or on the ranch grounds.
Unfortunately, due to state and federal regulations, your furry friends are not allowed inside sanctuary, however, you’re welcome to bring your pets to the ranch area.
*Service animals are allowed inside the sanctuary under the direct care of their owner. Mariposario Jardín Mágico asks that all guests with service animals check in at the entrance booth for a check–in process.
Yes, please check our availability of tours listed in the VISIT section.
Unfortunately not, as we are located in a natural environment and the gravel walkways
inside of the sanctuary are not recommended for person’s in a wheelchair. We sincerely
apologize for any inconvenience.
We strongly suggest bringing with you sunscreen, insect repellent, hat/cap, comfortable sport shoes, sunglasses, camera, hand sanitizer, tissues/napkins, cash for gratuities, and a happy mind–set.
Please check our Social Medias for updates on any available volunteer opportunities.
We welcome any potted flowers and plant donations. We also welcome and sincerely appreciate any donations to our scientific research, community outreach and educational programs. Should you like to make a donation, please click on the DONATE button on top of the page.
Please check the prices of admission tickets and tours available listed in the VISIT section.